Last updated November 2024
When using the website or ysendit apps you will be asked to provide certain personal information and personal data. With this statement we would like to inform you how your personal data is collected, used and protected and under which circumstances personal data is passed on to third parties.
ysendit protects the rights of site visitors and app users to their personal data and complies with German data protection laws and the EU Data Protection Regulation (DSGVO) of 25 May 2018.
At the top of the privacy policy, we would like to give you the opportunity to adjust your consent to our terms and conditions, privacy policy, the processing of your personal data specified therein and the cookie use. Tap on the button to update your consent in this browser (if you don't see a button, you haven't given us your consent yet) or follow the instructions below to do the same in one of the ysendit apps:
You can also revoke your consent for analytics and cookies in the ysendit apps: Go to Setup > delete data
We collect your data in order to provide the core functionalities of our file sharing service and to be able to continuously improve our services for you. In doing so, we limit ourselves to the collection of data that is required to provide those services that you use on ysendit.
The following data is stored in order to provide the core functionality of ysendit:
The security of personal data is of great importance to ysendit. We make every effort to ensure the security of your personal data with the measures usual on the Internet, but we cannot guarantee that data will not be lost, misused or altered.
With End-to-end Encryption, the content and name of your files and the transfer message get encrypted on the client side before being transmitted to ysendit. Decryption is only possible with the transfer password which gets never transmitted to ysendit. Other data of your transfer is either encrypted server side or not encrypted. You can find more information about the different encryption modes and their application in this article.
Furthermore, we offer the possibility to protect your transfer with a password and to automatically delete Transfers and the corresponding uploaded files. If Auto Deletion is active, the entire Transfer will be completely deleted after the first download (*) (at the latest on the expiry date). For Transfers via email and activated Auto Delete, each recipient can only download the file once. If all recipients have downloaded the file, or if the expiry date has been reached, the Transfer will be completely deleted. (*)
(*) Please see section "Deletion of data" for detailed infomration.
If there are reasons for us to believe that data security cannot be guaranteed or is being misused, we may deactivate your password or currently active session and notify you accordingly.
In order to continuously improve our service and adapt it to your needs, we need to collect and log data on the use of our service, the most frequently visited areas, duration of use, average usage times and other information.
We use the following technical means for this purpose:
IP address
An IP (Internet Protocol) address is a number that is automatically
assigned to your computer when you surf the Internet. The servers that manage the homepages
can recognize your computer by this number. In this way we can determine how the service is
used by the various IP addresses. However, we store personal and usage-based data
anonymously (without connection to the IP used). We also use the IP address to determine the
location of access to our website and apps. The location is stored together with the SessionID. This
is done anonymously, the location is not linked to a user. Further, the ip address is used to determine and select the closest storage region.
Cookies
Cookies are data that are transferred from a web server to a visitor's
hard drive. They help you to surf the Internet more efficiently by saving your decisions
when visiting a site. It is important for you to know that passwords are NEVER stored
by cookies. We only use cookies to store your email and session. Most browsers are
configured to initially work with cookies. However, you can change the settings of your
browser so that it does not accept cookies or informs you about cookies. If you switch off
cookies, however, you may experience problems when visiting certain parts of our site. Third
parties, such as tools from companies that we integrate into our site to analyse their usage
behaviour, may transfer cookies to your hard disk. We have no control over these cookies
ourselves.
Device data
We also collect device-specific data such as browser type or
operating system.
Data acquisition when downloading a Transfer
We anonymously log every download
of a Transfer. The respective log is deleted after the end of the Transfer but is kept a
minimum of 14 days.
PostHog Analytics
We use PostHog to analyze website and app usage. The data
obtained from this is used to optimize our service for you. The following
data, among other things, is recorded during your website visit or app use: Pages accessed, achieving
"website goals" (e.g. uploading your first file), your behavior on the
pages (e.g. clicks, scrolling behavior and length of stay), your approximate location
(country and city), your IP address (in abbreviated form so that no clear assignment is
possible), technical information such as browser, internet provider, device and screen
resolution, source of origin of your visit (i.e. via which website or which advertising
material you came to us), this data is transmitted to a PostHog server in the USA. PostHog
observes the data protection provisions of the "EU-US Privacy Shield" agreement.
PostHog
Analytics stores cookies in your web browser or ysendit app for a period of one year since your last
visit. These cookies contain a randomly generated user ID with which you can be recognized
on future website visits or app uses.
The recorded data are saved together with the randomly
generated user ID, which enables pseudonymous user profiles to be evaluated. This
user-related data is automatically deleted after 14 months.
Cloudflare.com
We use Cloudflare, Inc. (101 Townsend St., San Francisco, CA
94107, USA) to make our website faster and more secure. In doing so, Cloudflare uses cookies
and processes user data. Cloudflare, Inc. is an American company that provides a content
delivery network and various security services. These services are located between the user
and our hosting provider and act as a reverse proxy for websites. More information about
their data processing can be found on their website: https://cloudflare.com
We display personalized Ads on our website. In the ysendit apps or if you have subscribed to ysendit without ads, we do not place ads. This chapter only applies to our website.
Third party vendors, including Google, use cookies to serve ads based on your prior visits to ysendit.com or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to ysendit.com and/or other sites on the Internet.
You may opt out of personalized advertising by visiting Ads Settings or by following the instructions under "Revoke consent for interest-based advertising, analytics and cookies" in this page
Except as described below, we do not share information with third parties unless we have notified you when collecting the information and you have consented.
Personal data of our customers or former customers will only be passed on to third parties in the following cases:
In accordance with the DSGVO, we only store your data for as long as we need it to provide our service. For this reason, the following data is regularly deleted:
If you want to delete a transfer before its expiration date, there are two ways:
Transfers via email contain a link in your confirmation email, with which you can delete the corresponding transfer directly.
Alternatively, you can view your transfers on the ysendit.com website and delete the corresponding transfer there.
Please note that if you don't have a ysendit.com account, you will only see the transfers you uploaded with the browser you are using to list the transfers.
When you visit our site or apps, you may be directed to Internet sites of third parties over which we have no control. These links are provided to make it easier for you to use the service. The use of the sites of third parties is at your own risk.
When using our website ysendit.com, our public file sharing service, our ysendit apps or a private instance of ysendit, we assume that you have read this disclaimer carefully, agree to it and abide by the rules contained therein.
When using this website or the ysendit apps, every user will be informed about the applicable data protection regulations as well as the terms and conditions. If he agrees to these, the use is possible within the framework of the tos. In the event that a user cannot agree to these applicable provisions (or, if applicable, individual areas), the use of ysendit as a whole is not possible.
Please note that the content of the privacy policy and the terms and conditions can be changed at any time by ysendit. In such a case, each user must give his or her consent to the adapted terms and conditions the next time he or she visits ysendit.com before using it again.
If you cannot agree to the current content of this statement or future changes, we would ask you to stop using the ysendit service.
The place of jurisdiction for all disputes arising from legal relationships with ysendit shall be the company's registered office.
